# Card Transaction Result Codes

Transaction result codes help identify a transaction's status. When a transaction is unsuccessful, the result code indicates the problem so you know how to correct it.

{% hint style="warning" %}
Transaction result codes may differ for different API endpoints and may have more than one message available.
{% endhint %}

<table><thead><tr><th width="158">Value</th><th width="175">HTTP Status Code</th><th>Message</th></tr></thead><tbody><tr><td>000</td><td>200</td><td>SUCCESS</td></tr><tr><td>001</td><td>400</td><td>Could not communicate with Terminal</td></tr><tr><td>001</td><td>404</td><td>Signature not found</td></tr><tr><td>002</td><td>500</td><td>Failed to process batch</td></tr><tr><td>002</td><td>402</td><td>Force Approval</td></tr><tr><td>002</td><td>400</td><td>Validation error</td></tr><tr><td>003</td><td>500</td><td>Failed to process batch</td></tr><tr><td>003</td><td>500</td><td>Declined by Issuer – Card expired</td></tr><tr><td>003</td><td>400</td><td>transaction-id required</td></tr><tr><td>005</td><td>402</td><td>Card Suspended</td></tr><tr><td>013</td><td>402</td><td>Transaction Not Permitted To Cardholder</td></tr><tr><td>017</td><td>402</td><td>Card Not Active</td></tr><tr><td>019</td><td>500</td><td>PIN Key sync error – Please call Customer Support</td></tr><tr><td>020</td><td>400</td><td>Invalid Currency</td></tr><tr><td>025</td><td>402</td><td>Exceeds Maximum Refundable Amount</td></tr><tr><td>026</td><td>402</td><td>Declined by Issuer – Invalid Card Number</td></tr><tr><td>028</td><td>402</td><td>Invalid Terminal – Please call Customer Support</td></tr><tr><td>029</td><td>402</td><td>Inactive Terminal</td></tr><tr><td>033</td><td>402</td><td>Capture Card, Please Call Processor</td></tr><tr><td>036</td><td>200</td><td>Advice Accepted</td></tr><tr><td>038</td><td>402</td><td>Reconciled, In Balance</td></tr><tr><td>039</td><td>402</td><td>Not Reconciled, Totals Provided</td></tr><tr><td>040</td><td>402</td><td>No Opened Batch</td></tr><tr><td>041</td><td>400</td><td>Field Validation</td></tr><tr><td>042</td><td>401</td><td>Unauthorized</td></tr><tr><td>043</td><td>400</td><td>Amount Minimum</td></tr><tr><td>044</td><td>400</td><td>Amount Maximum</td></tr><tr><td>045</td><td>402</td><td>Duplicate Transaction</td></tr><tr><td>046</td><td>402</td><td>Avs Response Not Accepted</td></tr><tr><td>047</td><td>402</td><td>Csc Response Not Accepted</td></tr><tr><td>048</td><td>402</td><td>Csc Response Not Accepted</td></tr><tr><td>049</td><td>500</td><td>No Response From Server</td></tr><tr><td>050</td><td>500</td><td>Internal Error</td></tr><tr><td>051</td><td>500</td><td>Could Not Connect</td></tr><tr><td>052</td><td>500</td><td>Exception Condition Contact Support</td></tr><tr><td>053</td><td>500</td><td>Exception Condition Contact Support</td></tr><tr><td>054</td><td>402</td><td>Data Element Error</td></tr><tr><td>055</td><td>500</td><td>Acquirer Not Supported By Switch</td></tr><tr><td>056</td><td>402</td><td>Transaction Destination Cannot Be Found</td></tr><tr><td>057</td><td>402</td><td>Card Issuer Timed Out</td></tr><tr><td>058</td><td>402</td><td>Card Issuer Unavailable</td></tr><tr><td>059</td><td>402</td><td>Duplicate Transmission</td></tr><tr><td>060</td><td>500</td><td>System Error, Database</td></tr><tr><td>061</td><td>402</td><td>Aborted, Threshold Exceeded</td></tr><tr><td>062</td><td>500</td><td>System misconfiguration: {MAY INCLUDE ADDITIONAL ERROR TEXT}</td></tr><tr><td>063</td><td>500</td><td>System Error, Transaction</td></tr><tr><td>064</td><td>500</td><td>System Error, Hsm</td></tr><tr><td>065</td><td>500</td><td>Configuration Error, Invalid Terminal</td></tr><tr><td>066</td><td>500</td><td>Configuration Error, Invalid Terminal</td></tr><tr><td>067</td><td>500</td><td>Configuration Error, Configuration Error</td></tr><tr><td>067</td><td>500</td><td>Configuration error, invalid merchant</td></tr><tr><td>068</td><td>500</td><td>Configuration Error, Configuration Error</td></tr><tr><td>068</td><td>500</td><td>Configuration error, inactive merchant</td></tr><tr><td>069</td><td>500</td><td>Configuration Error, Configuration Error</td></tr><tr><td>069</td><td>500</td><td>Configuration error, invalid store</td></tr><tr><td>070</td><td>500</td><td>Configuration error, inactive store</td></tr><tr><td>070</td><td>500</td><td>Configuration Error, System Error</td></tr><tr><td>071</td><td>500</td><td>System Error, Other</td></tr><tr><td>072</td><td>500</td><td>System Error Other</td></tr><tr><td>073</td><td>500</td><td>System Error Other</td></tr><tr><td>074</td><td>400</td><td>HPP Generic Error Message; query transaction for error details.</td></tr><tr><td>074</td><td>400</td><td>Invalid Request</td></tr><tr><td>074</td><td>400</td><td>Merchant-id from request does not match merchant-id of initial transaction</td></tr><tr><td>081</td><td>400</td><td>Create entity failed</td></tr><tr><td>081</td><td>400</td><td>Update entity failed</td></tr><tr><td>081</td><td>500</td><td>Update failed</td></tr><tr><td>082</td><td>400</td><td>Add entity failed</td></tr><tr><td>082</td><td>500</td><td>Add failed</td></tr><tr><td>082</td><td>404</td><td>Device not found</td></tr><tr><td>082</td><td>404</td><td>Entity not found</td></tr><tr><td>082</td><td>500</td><td>Get failed</td></tr><tr><td>083</td><td>400</td><td>Get entity failed</td></tr><tr><td>083</td><td>500</td><td>Get failed</td></tr><tr><td>083</td><td>400</td><td>Resource not found</td></tr><tr><td>084</td><td>500</td><td>Add Token To Customer Failed</td></tr><tr><td>084</td><td>400</td><td>Apikey on device does not belong to the terminal you have authenticated. Please check that the device was configured correctly</td></tr><tr><td>085</td><td>404</td><td>Unable to delete setting</td></tr><tr><td>085</td><td>400</td><td>Valid Content-Type Header Required for PUT or POST</td></tr><tr><td>086</td><td>400</td><td>Missing or Invalid Accept Type Header. Accept Type Header must be of type ‘application/json or ‘application/xml</td></tr><tr><td>087</td><td>400</td><td>Metadata can only have a maximum of ten key/value pairs</td></tr><tr><td>088</td><td>400</td><td>No body in request</td></tr><tr><td>089</td><td>200</td><td>Delete Successful</td></tr><tr><td>089</td><td>500</td><td>Error Deleting resource</td></tr><tr><td>089</td><td>400</td><td>Unable to delete Customer token</td></tr><tr><td>090</td><td>400</td><td>Required request body content is missing</td></tr><tr><td>090</td><td>400</td><td>Required request body content is missing, malformed, or datatype usage (ex- boolean, number) is invalid</td></tr><tr><td>091</td><td>402</td><td>Delete Token Failed. Token Associated With Payment Plan</td></tr><tr><td>091</td><td>204</td><td>No batch found to process</td></tr><tr><td>091</td><td>404</td><td>Object not found</td></tr><tr><td>091</td><td>404</td><td>Transaction not found</td></tr><tr><td>092</td><td>405</td><td>Http Method not supported</td></tr><tr><td>092</td><td>404</td><td>URL Parameter Invalid not found</td></tr><tr><td>093</td><td>400</td><td>Customer Delete Failed – Customer has active plans</td></tr><tr><td>093</td><td>400</td><td>Merchant Opt Out Delete Failed</td></tr><tr><td>094</td><td>400</td><td>Cannot delete Plan that has been used to charge the customer</td></tr><tr><td>280</td><td>400</td><td>Transaction failed</td></tr><tr><td>281</td><td>400</td><td>Void failed. Cannot void ach transactions that are returned or settled.</td></tr><tr><td>282</td><td>400</td><td>Authorization failed</td></tr><tr><td>283</td><td>400</td><td>Validation failed</td></tr><tr><td>284</td><td>400</td><td>ACH Account not found</td></tr><tr><td>285</td><td>400</td><td>Cannot process request. Contact Xplor Pay for assistance</td></tr><tr><td>286</td><td>400</td><td>An error occurred we did not account for with Drools rules or otherwise</td></tr><tr><td>287</td><td>404</td><td>Transaction not found</td></tr><tr><td>288</td><td>400</td><td>Request failed</td></tr><tr><td>289</td><td>400</td><td>Provider failed</td></tr><tr><td>290</td><td>500</td><td>Transaction Failed</td></tr><tr><td>291</td><td>400</td><td>Cannot process request. Contact Xplor Pay for assistance</td></tr><tr><td>292</td><td>404</td><td>Transaction not found</td></tr><tr><td>293</td><td>404</td><td>Transaction not found</td></tr><tr><td>294</td><td>500</td><td>Cannot process request. Contact Xplor Pay for assistance</td></tr><tr><td>295</td><td>500</td><td>Cannot process request. Contact Xplor Pay for assistance</td></tr><tr><td>880</td><td>400</td><td>Error parsing request</td></tr><tr><td>880</td><td>400</td><td>Error while submitting request to pax terminal</td></tr><tr><td>880</td><td>400</td><td>Failed to process hpp request.</td></tr><tr><td>880</td><td>400</td><td>Transaction failed</td></tr><tr><td>880</td><td>500</td><td>Unexpected Error – please contact customer support</td></tr><tr><td>881</td><td>400</td><td>Device communications unsupported</td></tr><tr><td>881</td><td>400</td><td>Manufacturer unsupported</td></tr><tr><td>882</td><td>400</td><td>Transaction type unsupported for this manufacturer</td></tr><tr><td>883</td><td>500</td><td>Terminal not connected</td></tr><tr><td>884</td><td>400</td><td>Terminal cannot be determined. Configure from Virtual Terminal Settings</td></tr><tr><td>884</td><td>400</td><td>Terminal cannot be determined. Confirm terminal is configured for Semi-Integrated mode</td></tr><tr><td>885</td><td>400</td><td>Device disabled</td></tr><tr><td>886</td><td>400</td><td>Failed to connect to Xplor Pay Gateway. Please check device configuration</td></tr><tr><td>886</td><td>400</td><td>Terminal connection error</td></tr><tr><td>887</td><td>400</td><td>Transaction failed</td></tr><tr><td>888</td><td>400</td><td>Failed to serialize request as xml</td></tr><tr><td>889</td><td>400</td><td>Token only request failed</td></tr><tr><td>889</td><td>400</td><td>Transaction failed</td></tr><tr><td>890</td><td>400</td><td>Transaction endpoint does not match transaction type</td></tr><tr><td>8801</td><td>402</td><td>Could not determine if transaction succeeded or failed</td></tr><tr><td>8831</td><td>500</td><td>Terminal is busy. Check terminal and try again</td></tr><tr><td>13005</td><td>400</td><td>Signature not valid for HPP response</td></tr></tbody></table>


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