> For the complete documentation index, see [llms.txt](https://docs.xplorpay.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xplorpay.com/getting-started/getting-started/our-products/merchant-onboarding/merchant-onboarding-via-partner-portal.md).

# Merchant Onboarding via Partner Portal

This page provides an overview of Xplor Pay’s Merchant Onboarding via Partner Portal, a guided, web-based solution that enables software partners to onboard merchants efficiently while ensuring compliance, accuracy, and faster activation.

### About Merchant Onboarding via Partner Portal

The Xplor Pay’s Merchant Onboarding via Partner Portal allows software partners to create, manage, and submit merchant applications through a centralized user interface. The portal guides users through each onboarding stage, from application creation to final submission, while enforcing required validations, documentation, and approvals.

This solution is ideal for software partners who prefer a manual, guided onboarding experience without direct API integration.

### Business challenges addressed

Merchant Onboarding via Partner Portal helps partners overcome common onboarding challenges, including:

* Incomplete or inaccurate merchant applications.
* Manual errors that delay underwriting and approval.
* Complex compliance and documentation requirements.

### Key capabilities

Merchant Onboarding via Partner Portal enables you to:

* Guide through each onboarding step in a logical sequence to ensure completeness and accuracy.
* Identify missing or invalid data before submission to reduce rework and delays.
* Allow partners to configure pricing models, fees, and required hardware directly within the portal.
* Collect and verify banking, legal, and ownership information to meet underwriting requirements.

### Use cases

Merchant Onboarding via Partner Portal is designed for the following scenarios:

* Software partner onboarding merchants without API integration.
* Team submitting merchant applications through a guided UI.
* Operations teams managing pricing, banking, and equipment setup.
* Compliance teams reviewing and validating merchant information.

### Merchant Onboarding via Partner Portal process flow

{% stepper %}
{% step %}

#### **Start a merchant application.**

Create a new merchant application and assign hierarchy, compensation, and merchant type details.
{% endstep %}

{% step %}

#### **Enter business and profile information.**

Provide business details, ownership data, sales profile, and operational information.
{% endstep %}

{% step %}

#### **Complete site survey and compliance checks.**

Verify merchant location, inventory alignment, and identity requirements.
{% endstep %}

{% step %}

#### **Configure pricing, banking, and equipment.**

Set pricing programs, add bank accounts, and request required payment equipment.
{% endstep %}

{% step %}

#### **Collect signatures and submit the application.**

Capture required signatures, upload documents, review errors, and submit the application for approval.
{% endstep %}
{% endstepper %}

### Technical requirements

To onboard the merchants via Partner Portal, you need:

* Active Xplor Pay account
* Access to the Xplor Pay Partner Portal

## Related topics

To learn how to onboard a merchant, see [Merchant Onboarding via Partner Portal](/partner-portal/partner-portal/guides/merchant-onboarding-via-partner-portal.md).


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