Reporting Solutions

You can retrieve both Standard and Enhanced reports tailored to your needs through the Reporting API or the Reporting UI in the Partner Portal. The Reporting API delivers report data in JSON format by default. The Partner Portal allows you to download reports in Excel or CSV format. You can also subscribe to specific reports as needed.

The following tables outline the critical data details for both standard and enhanced reports.

Standard Reports

Standard reports provide structured and predefined views of core merchant activities, including merchant profiles, pricing, transactions, funding, disputes, cases, and batch activity.

Report Name	Description	Key Data Elements
Merchant Information	Provides comprehensive merchant profile data	MID, DBA name, hierarchy info, compliance status, contact details, business info
Merchant Current Pricing	Details pricing plans and fee structures	Pricing plan types, effective dates, fee descriptions, rates, fee schedule
Merchant Disputes	Tracks chargebacks and transaction disputes	Dispute details, card info, processing dates, reason codes, settlement info
Merchant Cases	Monitors support cases	Case numbers, creation/closure dates, categories, descriptions
Merchant Bank Deposits	Tracks funding events	Deposit amounts, account info, funding types, settlement dates
Merchant Transactions	Provides settled transaction history	Transaction details, terminal info, card data, amounts, interchange fees, qualifications
Merchant Closed Batches	Provides closed batches information	Batch totals, sales and refund counts, funding dates, deposit amounts, and related merchant batch activity
Merchant Card Transaction	Provides detailed card transactions records	Transaction status, authorization details, settlement information, batch data, card type, interchange fees, customer details, billing/shipping info

Enhanced Reports

Enhanced reports provide detailed information about a variety of merchant and portfolio activities.

Report Name	Description	Key Data Elements
Consolidated Funding	Tracks consolidated funding activity for merchants	Merchant details, settlement amounts, batch information, deposit dates, transaction-level funding data
Merchant ACH Returns	Tracks returned ACH debit and credit transactions	Return codes, return messages, merchant details, transaction identifiers, customer billing information
Merchant Application	Tracks merchant application status and underwriting progress	Application details, merchant hierarchy, submitted dates, underwriting status, business information, principal ownership details
Attestation Status	Tracks merchant attestation requirements and compliance standing	Attestation type, compliance status, template assignments, merchant hierarchy, key operational dates
Merchant Attrition	Identifies merchants at risk of attrition based on lifecycle status	Merchant hierarchy, operational status, key processing dates, transaction gaps, historical volume performance
Merchant Billing	Provides a merchant billing activity for a given billing cycle	Fee types, fee amounts, billing cycle range, merchant hierarchy, itemized charges, processing fees
Disputes Lifecycle	Provides dispute case activity	Dispute type, reason, case status, card and transaction details, key dispute dates, merchant hierarchy
Support Ticket Activity	Tracks merchant support case creation and resolution activity	Case origin, status, key timestamps, ticket descriptions, submitter details, merchant hierarchy information
Merchant Equipment	Tracks merchant equipment orders	Order status, terminal information, model details, shipment tracking, merchant hierarchy data
Funding Activity	Tracks merchant settlement and funding events	Batch amounts, settlement dates, funding types, account details, fee deductions, merchant hierarchy information
Merchant Chargebacks	Tracks chargeback activity and dispute outcomes for merchant transactions	Dispute types, reason codes, settlement amounts, key dates, masked card details, merchant hierarchy information
Merchant Information	Provides merchant profile and compliance details	Merchant hierarchy, tax and TIN status, CBD indicators, compliance standing, principal ownership, funding configuration, contact information
Merchant User	Provides merchant user account and access details	Merchant hierarchy, user profile information, account status, login activity, Compass roles
Merchant Monthly Residuals	Provides monthly residual details for merchants	Transaction volume, billed amounts, residual fees, pricing plan, merchant hierarchy, card network, settlement period
Merchant PCI Status	Provides merchant’s PCI compliance status information	Compliance status, SAQ and scan details, boarding and deposit dates, merchant hierarchy, business and contact information
Portfolio	Provides merchant portfolio and account information	Merchant hierarchy, business and contact details, boarding and deposit dates, transaction volumes, ACH and credit card activity, chargeback data
Merchant Pricing	Provides merchant pricing details and fee structure	Pricing plan, fee description and rate, effective dates, merchant hierarchy, settlement type, template information
Residual Summary	Provides a summary of merchant residuals	Transaction counts, revenue, net and pass-through income, expenses, average ticket, merchant hierarchy, reseller information
Merchant Terminal	Provides merchant terminal details	Terminal number and name, merchant hierarchy, associated reseller and account information
Merchant Withholding	Provides merchant withholding and terminal order information	Order status, terminal details, model, quantity, tracking information, merchant hierarchy