# Refund a Transaction

To refund a transaction:

{% stepper %}
{% step %}
Go to **Virtual Terminal** > **Transaction Search**.

The **Transaction Search** page opens.
{% endstep %}

{% step %}
Click the chevon down icon next to the **Void** button in the first column for a transaction.

A list of three options opens for a transaction row.
{% endstep %}

{% step %}
Select the **Refund** option.

The Issue a Refund page opens, including the following fields:

<table><thead><tr><th width="188">Field Name</th><th width="330">Description</th><th>Editable?</th></tr></thead><tbody><tr><td>AMOUNT</td><td>Enter the amount to refund.</td><td>Editable</td></tr><tr><td>COMMENTS</td><td>Enter the comment for a refund.</td><td>Editable</td></tr></tbody></table>
{% endstep %}

{% step %}
Click the **Issue Refund** button.
{% endstep %}
{% endstepper %}


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