Accessing Support Tickets
If enabled, the Support page of the Merchant Portal allows merchants to submit support tickets for issues or inquiries related to their merchant account. The required information varies based on the ticket type and is outlined in the form.
Watch the interactive walkthrough below to submit support requests and access support resources.
The Support Ticketing solution streamlines issue resolution by allowing you to submit support requests.
For a step-by-step guide, see Support Ticketing.
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