Disputes Reporting

The Disputes Reporting API provides merchants with programmatic access to dispute case information, including case details, status history, and merchant responses. Use this API to retrieve and manage dispute cases for your merchant accounts.

Base URLs

Environment	URL
Integration	https://horizon-service-int.clearent.net/
Production	https://horizon-service.clearent.net/

Headers

Content-Type: application/json
Accept: application/json
AccessKey: Secret access key issued by Xplor Pay
MerchantId: Id of the merchant

Access Token

Requirement	Details
Token Type	Bearer Token with claim tgt_hnk: Targeted Hierarchy Node Key representing the merchant.
Token Request	Include MerchantId or caseNumber in the request header as per necessity.

Available Endpoints

• Retrieve Merchant Dispute Cases:

  • GET /api/disputes/v2.0/merchantdisputes

• Retrieve a Specific Merchant Dispute Case:

  • GET /api/disputes/v2.0/merchantdisputes/{caseNumber}

• Retrieve Submitted Merchant Dispute Responses:

  • GET /api/disputes/v2.0/merchantdisputes/{caseNumber}/responses

Path Parameters

Name	Data Type	Required?	Description
caseNumber	String	Required	Dispute case number